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Ricoh MP C407 User Manual

Ricoh MP C407
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3.Troubleshooting
39
Fax Connection Unit Error Codes
Error Code - 01
Error
Code
Suggested Cause Action
01(1) IPv4/IPv6 not enabled Enable IPv4 and IPv6
01(3) “Cancel” is pressed by user. -
01(4) A false connection ID is being used. Check that the network is
established.
01(5) Network disconnected because of no response within a
specified time.
01(14)
The machine either of destination or of local is entering
SP or Initial setting.
An established connection exists.
Exit SP or initial setting.
Wait until the connection has
finished.
Error Code - 02
Error Code Suggested Cause Action
02(5)
Wrong IP address/hostname is used
The machine at destination power off
LAN cable is disconnected
Network is rebooting.
Enter the correct IP address/Host name
Turn on the main power.
Connect the LAN cable
Wait until the rebooting has finished.
Error Code - 03
Error
Code
Suggested Cause Action
03
No user authentication applies for fax application
(i.e. Basic/Windows/LDAP/Custom Auth.)
Settings other than user authentication are applied
to the fax application.
Configure the user authentication setting for
client-side and Remote Machine as the
following table.
Client-side Machine Remote Machine
OFF OFF
ON OFF
ON ON
Error Code - 04
Error
Code
Suggested Cause Action
04 Although the same user registered to the Remote Machine
Register the same user to both

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Ricoh MP C407 Specifications

General IconGeneral
Print TechnologyLaser
FunctionsPrint, Copy, Scan, Fax
Print Speed (B/W)42 ppm
Print Speed (Color)42 ppm
Max Print Resolution1200 x 1200 dpi
Duplex PrintingYes
Monthly Duty Cycle150, 000 pages
Paper SizeA4, A5, B5
ConnectivityUSB, Ethernet, Wi-Fi
Mobile PrintingApple AirPrint, Google Cloud Print, Mopria
Operating System CompatibilityWindows, Mac OS, Linux

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