SC6xx: Communication 
 
459 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
SC672-13  D  Controller start up error 
The operation panel detects that the controller is down due to other reason shown in 
SC672-10, SC672-11, and SC672-12. 
•  Controller stalled 
•  Board installed incorrectly 
•  Controller board defective 
•  Operation panel connector loose, broken or defective 
•  Controller late 
•  Cycle the main power off and on. 
•  Check the connection of the controller board. 
•  Replace the controller board. 
•  Check the control panel harness. 
 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
SC672-99  D  Controller start up error 
The operation panel software ended abnormally. 
•  Controller stalled 
•  Board installed incorrectly 
•  Controller board defective 
•  Operation panel connector loose, broken or defective 
•  Controller late 
•  Cycle the main power off and on. 
 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
SC673-10  D  Operation panel Flair communication error (Smart Operation Panel) 
This SC is issued only for the machine that has the Smart Operation Panel installed. 
•  Communication between Smart Operation Panel and main machine (this is called “Flair 
communication”) is not sent to Smart Operation Panel. 
•  SP setting (SP5-748-201) for Smart Operation Panel is not activated. 
The CATS module (controller) did not see the response to notification of monitoring service 
module (operation panel) 
•  Cycle the main power off and on. 
•  Set SP5-748-201 to “1: Connect” if the value is “0: Not connect” 
 
No.  Type  Details (Symptom, Possible Cause, Troubleshooting Procedures) 
SC681-**  D  Toner bottle: ID chip communication error 
•  Corrupted ID data