SC8xx: Overall System
464
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
the following steps. Check if the SC reoccurs by cycling the power after each step.
1. Update the "System/Copy" firmware and the other system firmware to the latest
version.
2. Disable the STR shift function with SP5-191-001 (Power Str Set).
3. Replace the controller board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC817-00 B Monitor error: File detection / Digital signature error
• Bootloader cannot read any of diagnostic module, kernel, or root filesystem.
• In a bootloader SD card, the digital signature checking for any of diagnostic module,
kernel, or root filesystem is failed.
• Any of the following items does not exist or is broken OS Flash ROM, Diagnostic
module in SD card, Kernel, Root filesystem
• Any of the following items is revised fraudulently: Diagnostic module in SD card,
Kernel, Root filesystem
• ROM update for controller system
• Use another booting SD card having a valid digital signature
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC818-00 D Watchdog timer error
The system program fell into a bus-hold state or an endless loop of the program interruption
occurred, causing other process to stop.
• System program defective
• Controller board defective
• Optional board defective
• Cycle the main power off and on.
• Replace the controller board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC819-00 D Kernel halt error
[xxxx]: Detailed error code
Due to a control error, a RAM overflow occurred during system processing. One of the
following messages was displayed on the operation panel.
[0x5032] HAIC-P2 error
HAIC-P2 decompression error (An error occurred in the ASIC
compression/decompression module.)
• The code data saved in the HDD was broken for an unexpected reason. (HDD
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