Ricoh MP C407 User Manual

Troubleshooting Guide
512
Symptom Possible cause Necessary actions
Incorrect paper guide
position
Adjust the paper guide correctly.
• When adjusting the paper width, use the right side guide only,
with the green clip. Do not hold the left side guide at this time,
or skew will occur.
Defective registration
roller
Repair the paper feed unit.
Incorrect action of
paper transfer roller
Check the paper transfer roller.
Defective BiCU Replace the BiCU.
Incorrect installation
of paper tray
Uninstall the paper tray units and re-install them.
Background Stain
Symptom Possible cause Necessary actions
The reverse side of the paper is not clean. Dirty paper transfer roller Clean the paper transfer roller.
Dirty paper path Clean the paper path.
Dirty registration roller Clean the registration roller.
Defective fusing unit Replace the fusing unit.
No Printing on Paper Edge
Symptom Possible cause Necessary actions
Images are not printed in the areas around the
paper edges.
Defective PCDU Replace the PCDU.
Defective toner cartridge Replace the toner cartridge.
Defective image transfer belt
unit
Replace the image transfer
belt unit.
Image transfer belt not
contacting PCDU
Check the image transfer belt
unit.
Image Not Centered When It Should Be
Symptom Possible cause Necessary actions
Images do not come to the
center.
Incorrect installation of paper Install the paper correctly.
Incorrect paper guide position Adjust the paper guide correctly.
Incorrect margin setting Adjust the margin setting.
Defective BiCU Replace the BiCU.
Incorrect installation of paper Uninstall the paper tray units and re-install

Ricoh MP C407 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Speed (B/W)	42 ppm
Print Speed (Color)	42 ppm
Max Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Monthly Duty Cycle	150, 000 pages
Paper Size	A4, A5, B5
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Operating System Compatibility	Windows, Mac OS, Linux