Message Cause Solution and reference
"Booklet/Half Fold
is not available with
the settings. The job
has been
cancelled."
A setting in which
Booklet or Half-fold
cannot be
performed was
specified, and
printing was
canceled.
Check the setting for the availability of the Booklet or
Half-fold function.
page 491 "List of Specifications for External Options"
"Cannot access the
Memory Storage
Device."
An SD card or USB
flash memory
device is
unavailable for use.
• Check that the external media is formatted in
FAT16 or FAT32, and write protection is not
enabled on the media.
• Check that the external media is not corrupted or
damaged.
"Cannot store data
of this size."
The paper size is
too large.
Reduce the paper size of the document to send. The
document to send cannot be stored at a custom size.
"Cannot transfer
image logs and job
logs to the server. If
this continues then
some functions will
be restricted.
Contact the
administrator to
check the status of
the server."
A transfer error of
image logs and job
logs has occurred.
Contact your machine administrator. Machine
administrator should check the status of the image logs
and job logs collection server.
"Cannot transfer
image logs and job
logs to the server.
Some functions are
being restricted.
Contact the
administrator to
check the status of
the server."
The available
functions were
restricted due to a
transfer error of the
image logs and job
logs that caused the
maximum numbers
of stored image
logs and job logs to
be exceeded.
Contact your machine administrator. Machine
administrator should check the status of the image logs
and job logs collection server.
11. Troubleshooting
394
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