Ricoh Pro C5310S - Messages that Appear When Machine Login Fails

Message Cause Solution and reference
"Updating the
destination list has
failed. Try again?"
A network error
occurred.
Check the connection between the machine and the
computer.
Anti-virus software or
a firewall function is
running on the
computer.
Add the destination list program to the exception list
in the anti-virus software on the computer, or register
the machine IP address to the exception list in the
firewall function. You can check the IP address in
[Check Status] "Network".
"You do not have the
privileges to use this
function."
The logged-in user
does not have the
privileges to use the
specified function.
Consult the user administrator. The user
administrator can change the access permissions in
the address book.
"Limiting Available Functions", Security
Changing the setting
is not allowed under
the administrative
privileges granted to
the logged-in user.
Check the administrative privilege required for
changing the specified setting.
"Registering Administrators Before Using the
Machine", Security
Messages that Appear When Machine Login Fails
Check the error code displayed with the "Authentication has failed." message, and taken the necessary
action.
• The letter at the beginning of the error code indicates the type of authentication specified on the
machine.
• B: Basic authentication
• W: Windows authentication
• L: LDAP authentication
11. Troubleshooting
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