When a Message Appears While Using the
Scanner Function
• When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
Messages that Appear on the Control Panel
Message Cause Solution and reference
"All the pages are
detected as blank. No
file was created."
The original was placed
with the wrong side
facing down when
[Delete Blank Page] or
[Delete Blank Page] in
OCR is specified.
• When scanning on the exposure glass,
place the original with the side to scan
facing down.
• When scanning on the ADF, place the
original with the side to scan facing up.
All pages in the scanned
original were
determined to be blank
when [Delete Blank
Page] is specified.
Decrease the value specified in the following
setting items.
[Settings] [Scanner Settings] [Scan]
[Blank Page Detection] [Blank Page
Detection Level]
All pages in the scanned
original were
determined to be blank
when [Delete Blank
Page] in OCR is
specified.
Change the following setting items.
[Settings] [Scanner Settings] [Scan]
[Blank Page Detection] [OCR Scanned
PDF: Blank Page Sensitivity] to [Sensitivity Level
1]
When a Message Appears While Using the Scanner Function
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