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Ricoh Pro C5310S - When Stored Files Cannot be Edited; When You Cannot Send Scan Files Using WSD; Messages that Appear on the Computer

Ricoh Pro C5310S
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When Stored Files Cannot Be Edited
Problem Cause Solution
Stored files cannot be
deleted. File names and
passwords cannot be
changed. Files cannot be
delivered repeatedly.
Operational restrictions
have been imposed
using the available
extended security
function.
See "Configuring Spool Printing", User Guide.
When You Cannot Send Scan Files Using WSD
Problem Cause Solution
The WSD scanner
function cannot be used.
Scan Profile is not set on
the client computer.
See "Configuring the WSD Scanner Settings
on a Client Computer", User Guide.
The WSD scanner
function cannot be used.
The [Take no action]
setting has been
selected on the client
computer, forcing the
client computer to
remain inactive when it
receives scan data.
Open scanner Properties, click the [Events]
tab, and then select [Start this program] when
the computer receives scan data. For details,
see your operating system's Help.
Messages that Appear on the Computer
Message Cause Solution and reference
"Any of Login User
Name, Login Password
or Driver Encryption Key
is incorrect."
The login user name or
password entered in
[General User
Authentication] is
incorrect.
Enter the correct login user name and
password in [General User Authentication] that
is displayed after clicking [Scan]. For the login
user name and password, consult the user
administrator.
The driver encryption
key is not registered
correctly in the TWAIN
driver.
Register the driver encryption key on [Details]
[Authenticate] tab in the TWAIN driver. For
the driver encryption key, consult the network
administrator.
When a Message Appears While Using the Scanner Function
421

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