Message Cause Solution and reference
"Compressed Data
Error."
Compressed data is
corrupted.
• Check that the tool used for creating the
compressed data is functioning properly.
• Check that the machine can communicate with the
computer properly.
"Connection with the
machine has failed.
Check the machine
structure."
The machine is
malfunctioning, and
[Printer] cannot be
used.
• Check whether a message is displayed on the
control panel.
• Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on the
power.
page 19 "Turning On and Off the Power"
"Data storage
error."
Printing a document
as Test Print, Locked
Print, Hold Print,
Store Print, or
storing the
document in
Document Server
failed. The hard disk
is malfunctioning.
If the message persists even after you have turned the
power off and then on, consider repairing the machine.
"Document Server is
not available to use.
Cannot store."
Use of the
Document Server
function is restricted.
Consult the user administrator.
"Duplex has been
cancelled."
The paper source
tray is not specified
for duplex printing.
Specify to use the paper tray for duplex printing in
[Tray/Paper Settings] [Paper Type] in [Paper Size/
Paper Type].
"Error has
occurred."
An error such as a
syntactic error has
occurred.
Check that the PDF file to print does not have an error.
"Exceeded max.
capacity of
Document Server.
Cannot store."
The hard disk is
almost full.
• Reduce the size of the document to send.
• Erase documents that are no longer needed.
See "Deleting Documents Stored in the Machine",
User Guide.
See "Erasing Documents from Document Server",
User Guide.
11. Troubleshooting
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