Ricoh Pro C5310S - Page 409

Message Cause Solution and reference
"CK: The job was
cancelled because of an
error with XPS."
An error occurred in XPS
printing, so printing was
canceled by the auto job
cancel function.
Check that the machine can communicate
properly with the PC.
"CL: The job was
cancelled because an
input prime signal has
been received."
An input prime signal has
been received from the PC,
so printing was canceled by
the auto job cancel function.
Print again.
"CM: The job was
cancelled because of a
timeout error with PS3/
PDF."
A timeout error occurred in
PostScript 3 or PDF printing,
so printing was canceled by
the auto job cancel function.
• Check that the machine can
communicate properly with the PC.
• PostScript 3
Check the following setting items.
When [Use Machine Setting(s)] is
selected, set the waiting time longer.
When [Use Driver/Command] is
selected, set the waiting time specified
by the command longer.
• Check the setting of [Settings]
[Printer Settings] [PS Menu]
[Job Timeout].
"CN: The job was
cancelled because the
print settings specified by
PS3 are not consistent
with the machine
settings."
Some of [Printer Settings] on
the print data did not match
the machine settings, so
printing was canceled by
the auto job cancel function.
Check that the printer settings specified in
the print data match the settings in
[Settings] [Printer Settings] [PS
Menu].
"CO: The job was
cancelled because of a
font error with PS3/
PDF."
A font error occurred in
PostScript 3 or PDF printing,
so printing was canceled by
the auto job cancel function.
Register the required fonts.
"EB: The job was
cancelled because
[Restrict Direct Print Jobs]
has been set to [Cancel
All Direct Print Jobs]."
A printing job has been set
to be canceled, so printing
was canceled by the auto
job cancel function.
Contact your machine administrator.
Machine administrator can change the
setting in [Settings] [Printer Settings]
[System] tab [Restrict Direct Print Jobs]."
When a Message Appears While Using the Printer Function
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