6.Troubleshooting 
177 
Error Name/Error Condition/Major Cause/Solution 
 
Error Name/Error Condition/Major Cause/Solution 
Fuser reload error (non-contact thermistor) 
The fusing temperature rises 1°C or less in 1.5 seconds; and this continues 5 times 
consecutively. 
  Defective or deformed non-contact thermistor 
  Incorrect power supply input at the main power socket 
1.  Reset the SC. 
2.  Replace the fusing unit. 
3.  Replace the drawer harness. 
4.  Replace the PSU. 
 
Error Name/Error Condition/Major Cause/Solution 
High temperature error (soft) (non-contact thermistor) 
The detected temperature stays at 220°C for 0.5 second, and this consecutively 
occurs 10 times. 
  Defective main board 
  Defective PSU 
1.  Reset the SC. 
2.  Replace the main board. 
3.  Replace the PSU. 
4.  Replace the fusing unit. 
5.  Replace the drawer harness. 
 
Error Name/Error Condition/Major Cause/Solution 
High temperature error (hard) (non-contact thermistor) 
The detected temperature stays at 228°C for 0.2 second, and this consecutively 
occurs 4 times. 
  Defective main board 
  Defective PSU 
  Defective fusing unit 
1.  Reset the SC. 
2.  Replace the fusing unit. 
3.  Replace the drawer harness. 
4.  Replace the PSU.