Ricoh SP 3710DN Field Service Manual

5.System Maintenance
168
Capturing the Debug Logs
Overview
You can use the Web Image Monitor to get debug logs.
Retrieving the Debug Logs
A PC is necessary to acquire the debug log.
1. Enter the following URL in the browser:
http://<ip address>/Primax-debug-info.asp?en-us
2. After going to the "Webpage Debug Page", select the following items one at a time.
 Get Debug Message
 Get Event Log
 Get Error Log
Multiple items cannot be selected at the same time on the Debug Item List.
Regarding the "Debug Message", old log data is overwritten by new log data because of the buffer
size limitation. Therefore, please conduct "Get Debug Message" immediately after a problem
occurs.
3. Select the debug item, press OK, and the .bin file will be downloaded.
If the output speed for the log data is slower that the generated speed for the log data, some logs
might be lost.
Debug Item List:
Item name
Description
Get Memory
When this item is selected, Start Address, Size, and the unit (bytes, Kb, or Mb)
can also be selected. Start Address and Size should be smaller than the total
engine memory size.
Get Flash
When this item is selected, Offset, Size, and the unit (bytes, Kb, or Mb) can also

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm