Ricoh SP 3710DN Field Service Manual

2.Installation
13
3. Confirm the Request Number.
SP menu > [@Remote] > [Remote Service] > [Instl:Reference]
4. Check the confirmation result.
SP menu > [@Remote] > [Remote Service] > [Instl:Ref Rslt]
Value
Meaning
Solution/ Workaround
0
Succeeded
-
1
Request number error
Check the request number again.
3
Communication error (proxy enabled)
Check the network condition.
4
Communication error (proxy disabled)
Check the network condition.
5
Proxy error (authentication error)
Check the proxy user name and password.
8
Other error
See "Error Codes" below this.
9
Request number confirmation executing
Processing… Please wait.
5. Make sure that the screen displays the Location Information only when it has been input at the
Center GUI.
SP menu > [@Remote] > [Remote Service] > [Instl:Ref Section]
6. Execute the registration.
SP menu > [@Remote] > [Remote Service] > [Instl:Rgstltn]
7. Check the registration result.
SP menu > [@Remote] > [Remote Service] > [Instl:Rgstltn Rst]
Value
Meaning
Solution/ Workaround
0
Succeeded
-
2
Already registered
Check the registration status.
3
Communication error (proxy enabled)
Check the network condition.
4
Communication error (proxy disabled)
Check the network condition.
5
Proxy error (Authentication error)
Check the proxy user name and password.
8
Other error
See "Error Codes" below this.
9
Request number registration executing
Processing… Please wait.
8. Make sure that the function flag is "Enable".
SP menu > [@Remote] > [Remote Service] >[Function Flag]
After Setting
The first manual call after setting is considered as a test call. Be sure to execute the test call, or the first
manual call from the customer will be considered as the test call.
1. Enter the "Maintenance Mode (SP mode)".
2. Execute the "Manual Call".
SP menu > [@Remote] > [Remote Service] > [Remote Diagnostics]
3. "Running…" is displayed for about 3 seconds. This message disappears automatically after 3
seconds, and then returns to [Remote Service] menu.

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm