rletech.com WiNG-MGR User Guide 95
A PPENDIX
CHAP TER 3TROUBLESHOOTING
Below you’ll find troubleshooting tips for a variety of situations you may encounter with the
WiNG-MGR. Please use these suggestions to troubleshoot your appliance.
If these troubleshooting tips do not resolve your issues, RLE Technologies offers personalized
support for all our products. If you require customer support for your WiNG-MGR, please
contact RLE Technologies directly:
♦ Email: support@rletech.com
♦ Phone: 800.518.1519
D.1. WiNG-MGR Troubleshooting
The WiNG-MGR will not power up.
1 Use a digital volt meter (DVM) to check for AC or DC input power on the lower left hand
terminal block on the WiNG-MGR. If no voltage is present at terminal block, check the
circuit breaker or power supply that powers the WiNG-MGR. If voltage is present at the
power supply, continue to step 2.
2 Contact RLE Technologies for further troubleshooting.
You cannot view the WiNG-MGR’s home page.
1 Verify that the WiNG-MGR is powered up and running. You will see lights on the RJ45
(Ethernet) port illuminated and flashing. If no lights are illuminated on the unit, the unit
may not be powered. If lights are illuminated and flashing, continue to step 2.
2 Connect a computer to the WiNG-MGR via a serial cable and the console port. Once
connected with a terminal emulation program running on the PC:
a Type ip and press enter. This displays the current IP address set to the WiNG-MGR.
Verify it is the correct IP address.
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