Samson 3374 Series - Page 78

9-4 EB 8331-4 EN
Malfunctions
Troubleshooting
Code Error Corrective action to be taken
Fatal error
EF Final test failed Contact our after-sales service.
E01 Input signal failure Check signal source and wiring
E02 Blockage Unblock stem and valve.
E03 Bothlimitcontactsareactive Contact our after-sales service.
E04 Retracting of actuator stem canceled Contact our after-sales service.
E05 Extending of actuator stem canceled Contact our after-sales service.
E06 Motor or potentiometer not turning Contact our after-sales service.
E07 Sensor failure Check signal source and wiring
E08 Plausibility error Correctconguration
E09 Busfailure Check Modbus master and connection
E11 EEPROM error: no basic setting Contact our after-sales service.
E12 EEPROMerror:noconguration Performcongurationagain
Maintenance demanded
E01 Input signal failure Check signal source and wiring
E07 Sensor failure Check signal source and wiring
E00 No initialization performed Perform an initialization
E13 EEPROM error: no calibration Contact our after-sales service.
E14 EEPROM error: no potentiometer calibration Contact our after-sales service.
E15 EEPROM error: no transit time
Perform an initialization or transit time
measurement
Warnings (over service level)
d41 EEPROM error: no serial number Contact our after-sales service.
d42 EEPROM error: no manufacturing parameters Contact our after-sales service.
d44 EEPROM error: no status messages Contact our after-sales service.
d45 EEPROM error: no statistics Contact our after-sales service.
EEPROM errors are marked by 'E RD' on the display when they are read errors and 'E WR'
when they are write errors.
Note