SATO S84 ex - Print Problem

3 Troubleshooting
35
S84-ex/S86-ex Service Manual
3.1.3 Print Problem
Category
Symptom
Cause Remedy
Maintenance
NO
Printing
Is the
interface selected
correctly?
Select the
interface
correctly
YES
Printing
does not
start
NO
Is the
EXT board
installed
correctly?
YES
Install the EXT
board correctly
Connect the
head cable in
power off mode
Replace the
print head
NO
Is data
input
correct?
YES
Input
data again
Feed the media
NO
Is the
platen roller
rotatable?
YES
NO
Is the
head cable
connected?
YES
Blank
media are
issued
NO
Is the
interface cable
connected?
Connect the
interface cable
YES
Feed the media
Replace the
main (CONT)
PCB
Refer to 3.1.2 Feed
Problem
Refer to 3.1.2 Feed
Problem
Refer to 5.2
Replacing the Print
Head
Refer to 5.5
Replacing the Main
(CONT) PCB