Chapter 4 Fault diagnosis
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Cloudy water / foam in water
System / component Possible cause Remedy
Water supply Poor water quality (rust, calcium, other
contamination)
Take samples of the water (examine for
hardness; any other tests necessary)
Decalcifying systems Filados: stones not drenched
Brita: filter not rinsed
decalcifier fitted by customer
Decalcification system fitted as series by
customer with Filados decalcification
system (stones dissolve)
Install the decalcification system as per
manufacturer guidelines and put into
operation
Install the filter as per manufacturer
guidelines and put into operation
investigate and take appropriate meas-
ures according to unit type, intended
use, and responsibilities
remove the stones without replacing
them
Instant heater not cleaned or poorly cleaned after pro-
duction (residues of flux from soldering
etc.)
clean
Residues of grease from screw fittings
on supply pipe or temperature sensor
clean
heavy deposits of calcium replace
Acidic water
System / component Possible cause Remedy
Water supply Water quality poor (pH value too low due
to external water preparation plant.
Water sample (examine for acidic con-
tent)
Test 1: A portion of coffee cream (milk)
in a glass of hot water: water quality
(with regard to acidity), can be used if
the cream (milk) does not separate.
Test 2: A portion of rose-hip tea in a
glass of hot water:
water quality (with regard to acidity), can
be used if the water does not turn a
green colour.