SciCan STATCLAVE G4 - Page 81

81
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
The printer does not work.
Connection or power
connection failure.
Make sure that the printer cable is
connected securely with the connector
on the back of the
STATCLAVE G4.
Make sure that the printer is powered
ON. Power OFF the STATCLAVE G4 for
10 seconds and then power it ON
again.
Time and date are incorrect.
Unit was shipped to a new
time zone
The time and date are set on the date
of manufacture but have not been
adjusted for a new time zone.
See Section X. Setting up your
STATCLAVE G4, for time and date
instructions.
Touchscreen is blank/white
Power interruption
Power was interrupted during a
firmware upgrade.
Power off the unit and power it on
again.
It can take up to 6 minutes before the
main menu screen appears.
Touchscreen is blank/ dark
Power connection failure
Check power source.
USB storage device does not
contain the last print out
USB device failure
Re-insert the USB storage device and
wait for the data to copy over again.
If problem persists, back up all the
information you have on the USB
device and reformat it.
NOTE: You can always access all of your
unit’s cycle information through the
unit’s web portal.