11.6 Returns
b
Do not dispatch devices to the SICK Service department without consultation.
b
The device must be sent in the original packaging or an equivalent padded pack‐
aging.
NOTE
To enable efficient processing and allow us to determine the cause quickly, please
include the following when making a return:
■
Details of the contact person
■
Description of the application
■
Description of the fault that occurred
11 TROUBLESHOOTING
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O P E R A T I N G I N S T R U C T I O N S | Ranger3 8020774/1D7Q/2022-03 | SICK
Subject to change without notice