3.3.6.1 Working with GSD files..........................................................................................................49
3.4 Software update.....................................................................................................................50
3.4.1 Updating software..................................................................................................................50
3.5 Licenses and license keys.....................................................................................................51
3.5.1 Installing and updating license keys.......................................................................................51
3.5.2 Upgrade of the System Expansion Card for a CPU 410-5H..................................................52
3.5.2.1 Basic procedure.....................................................................................................................52
3.5.2.2 Ordering an upgrade for a CPU 410-5H................................................................................53
3.5.2.3 How to prepare for the upgrade of the System Expansion Card............................................54
3.5.2.4 How to send the PO-Activation-File.......................................................................................56
3.5.2.5 How to perform the upgrade of the System Expansion Card.................................................58
3.5.2.6 Upgrade of a redundantly configured automation system......................................................59
3.5.2.7 Upgrade of a redundantly configured automation system for CPUs with different PO
volumes..................................................................................................................................59
3.5.2.8 Enabling expert mode............................................................................................................61
3.5.3 Upgrade of process objects of a CPU 410-5H by replacing the System Expansion Card......61
3.6 Determining inventory data and installing software................................................................62
3.7 Updating the PCS 7 OS in runtime........................................................................................62
4 Additional support.......................................................................................................................................65
5 Configuring diagnostics conditions.............................................................................................................67
5.1 Requirements for diagnostics.................................................................................................67
6 Message concept of PCS 7........................................................................................................................69
6.1 Servicing a system - message concept..................................................................................69
6.2 PCS 7 message system.........................................................................................................70
6.3 Origin of a message...............................................................................................................72
6.4 How to determine the source of a message...........................................................................73
6.5 Understanding messages......................................................................................................73
6.5.1 Introduction............................................................................................................................73
6.5.2 Message types in message lists and archives.......................................................................74
6.5.3 Target groups of messages...................................................................................................75
6.5.4 Message lists in process mode..............................................................................................75
6.5.5 Overflow of the message buffer.............................................................................................77
6.5.6 Message priorities..................................................................................................................77
6.5.7 Influencing messages............................................................................................................78
7 Fault - What should I do?...........................................................................................................................79
7.1 Activity in the event of a fault.................................................................................................79
7.2 Preparing for expert support..................................................................................................80
7.2.1 Compilations of information about the cause of the fault.......................................................80
7.2.2 Plant documentation..............................................................................................................81
7.2.3 How to read the CPU diagnostic buffer..................................................................................82
7.2.4 CPU fault - preparing diagnostics..........................................................................................83
7.2.5 How to back up the diagnostic data of the PCS 7 OS............................................................84
7.2.6 Remote diagnostics of a PCS 7 system.................................................................................85
7.2.7 Interactive operator control and monitoring with the OS Web Option....................................86
Table of contents
Service Support and Diagnostics (V8.2)
4 Service Manual, 03/2016, A5E36200111-AA