Additional support
4
If this manual does not contain the answers to any questions you may have about how to use
the products described, please contact your local Siemens representative.
You can locate your local representative at:
http://www.siemens.com/automation/partner (https://support.industry.siemens.com/
aspa_app/)
The guide that provides details of the technical documentation offered for the individual
SIMATIC products and systems is available at:
http://www.siemens.com/simatic-tech-doku-portal (http://support.industry.siemens.com/cs/
products)
The online catalog and online ordering system are available at:
https://mall.industry.siemens.com/ (https://mall.industry.siemens.com)
Technical support
Technical support for all A&D products can be accessed
● Via the Support Request web form
Technical support (http://support.industry.siemens.com/sc/us/en/sc/2090)
● You can find additional technical support information in the Internet at
http://www.siemens.com/automation/service (http://support.industry.siemens.com/sc/us/
en/sc/2100)
Service & Support on the Internet
In addition to our documentation pool, we also offer you a knowledge base on the Internet.
http://www.siemens.com/automation/service&support (https://support.industry.siemens.com/
cs)
Here you will be able to access:
● The newsletter, which will keep you constantly up-to-date with the latest information about
our products
● The right documents via our Service & Support search facility
● A forum that provides users and specialists with an international platform for exchanging
experiences
● Your local Automation & Drives representative
● Information about local service, repairs, spare parts The "Our service offer" section offers
even more options.
Service Support and Diagnostics (V8.2)
Service Manual, 03/2016, A5E36200111-AA 65
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