SMA CLUSTER CONTROLLER

20 Contact
If you have technical problems with our products, please contact the SMAServiceLine. We need
the following information in order to provide you with the necessary assistance:
• ClusterController:
– Serial number
– Firmware version
• Inverters:
– Type
– Serial number
– Firmware version
• When using a retrofitted Speedwire/Webconnect interface:
– Serial number and firmware version of the Speedwire/Webconnect interface
You can read off the required information from the ClusterController user interface. Or you can
find the serial number on the type label of the respective product (see the respective product
manual). You can also find the serial number and the firmware version of the ClusterController in
the display view ClusterController.
Danmark
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
SMA Online Service Center:
www.SMA.de/Service
Sunny Boy, Sunny Mini Central,
SunnyTripower:
+495619522‑1499
Monitoring Systems (Kommunika-
tionsprodukte):
+495619522‑2499
Fuel Save Controller (PV-Diesel-
Hybridsysteme):
+495619522-3199
Sunny Island, Sunny Backup, Hy-
dro Boy: +495619522-399
Sunny Central:
+495619522-299
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+3215286 730
Česko
Magyarország
Polska
România
Slovensko
SMA Central & Eastern
Europes.r.o.
Praha
+420235010417
France SMA France S.A.S.
Lyon
+33 472 22 97 00
Ελλάδα
Κύπρος
SMA Hellas AE
Αθήνα
+30 210 9856666
20 Contact
SMA Solar Technology AG
User Manual 111ClusterController-BA-en-15