12 Troubleshooting
SMA Solar Technology AG
Operating manualEVC22-3AC-20-BE-en-1090
12.1.18 Event 9801
Event message:
• Vehicle not compatible
Explanation:
The vehicle is not suited for use with the EV Charger.
Corrective measures:
• Ensure that the vehicle is suited for use with the EV Charger.
• Try action again.
12.1.19 Event 9802
Event message:
• Vehicle signals charging error
Explanation:
The vehicle has detected an error during the charging mode.
Corrective measures:
• Open and close the vehicle by radio remote control.
• Remove the charging cable from the vehicle and then reconnect the charging cable to the
vehicle.
• Check and if necessary adjust the settings in the vehicle's user interface.
12.1.20 Event 9803
Event message:
• Communication problems between charging station and vehicle
Explanation:
No communication can be established between EV Charger and vehicle.
12.1.21 Event 9804
Event message:
• Charging station switches to charging mode [##]
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