SMA eCharger - Page 92

12 Troubleshooting
SMA Solar Technology AG
Operating manualEVC22-3AC-20-BE-en-1092
Corrective measures:
• Turn off the AC circuit breaker to open the lock.
12.1.26 Event 9809
Event message:
• The locked/unlocked status cannot be determined.
Corrective measures:
• Restart the device.
• Contact Service.
12.1.27 Event 9810
Event message:
• The PWM signal to the vehicle does not reach the amplitude of -12 volts.
Corrective measures:
• Test on a different vehicle or check with a test adapter.
• Contact Service.
12.1.28 Event 9811
Event message:
• The charging controller reports an undefined error.
Corrective measures:
• Restart the device.
• Contact Service.
12.1.29 Event 10002
Event message:
• Restart
Explanation:
The product is performing a restart.