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Section 1 Quick Reference
Introduction
For your convenience this section provides product support information, quick
reference links to each section, and general reference information.
Main Topic Links
• Support Contact Information page 1
• SureTrack (on the web) page 1
• Product Training Videos page 2
• Accessories page 2
Support Contact Information
Phone / E-mail - Technical Assistance
1-800-424-7226 / diagnostics_support@snapon.com
or use our online contact form
- https://www1.snapon.com/diagnostics/us/Contact
Website Links:
Snap-on Diagnostics and Information
• http://diagnostics.snapon.com
Manuals / Technical Documentation - The information in this manual is
periodically revised to ensure the latest information is included. Download the
latest version of this manual and other related technical documentation at:
• http://diagnostics.snapon.com/usermanuals
For technical assistance in all other markets, contact your selling agent.
Repair Information Applications
The following integrated Repair Information Applications provide up-to-date
service/repair information directly to your diagnostic tool, via wireless network
connection to our Snap-on Web Services Network:
• Intelligent Diagnostics
• SureTrack
®
• Tire and Wheel Service (within Quick Lookups)
• Oil Specs and Resets (within Quick Lookups)
To use these applications you must have authorized access. If your access to these
applications has expired, contact your sales representative.
Performance varies depending on your wireless network equipment and ISP.
SureTrack (on the web)
Using SureTrack for the First Time
If you have purchased a new diagnostic tool, you will need to create a SureTrack
account before you can access SureTrack. See Creating a SureTrack Account on
page 98 for instructions.
Reactivating SureTrack
If you have recently purchased a qualifying upgrade/plan, you will need to
reactivate your account to access SureTrack. See Logging In (active account) on
page 101 for instructions.
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