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Section 7 Intelligent Diagnostics
Introduction
Intelligent Diagnostics provides access to the latest code-specific data,
information, and tests, all obtained from actual shop repair orders and industry
professionals.
Intelligent Diagnostics may include the following code-specific
information and
data (if available):
• Technical Bulletins - View Safety Recalls, Technical Service Bulletins (TSB’s),
and OEM Campaigns
• Top Repairs Graph - View a graph of the specific parts and procedures most
frequently used to fix the selected code or symptom.
• Smart Data - View custom code-specific PID lists developed to show you just
the data you need related to the code. Smart Data also highlights PIDs that are
operating outside known-good values.
• Functional Tests and Reset Procedures - Test components using command
functionality directly from the diagnostic tool and reset service indicators.
• Real Fixes and Tips - View code-specific procedures, tests, and tips that have
been gathered from actual shop repair orders and industry professionals.
Intelligent Diagnostics Demo
An Intelligent Diagnostics walk-through demonstration is provided to help you
become familiar with the code-specific functions of this feature. See Intelligent
Diagnostics Demonstration on page 19.
Getting Started (Intelligent Diagnostics
Demonstration)
The Help icon is available from the Intelligent Diagnostics main
menu toolbar and Scanner and OBD-II code related screens.
Selecting Help starts a built-in slideshow describing the basic
features of Intelligent Diagnostics. See Getting Started
(Demonstration) on page 24.
7.1 Main Topic Links
• Using Intelligent Diagnostics (Code Results) page 49
• Main Menu Navigation page 50
• Code Results Dropdown Menu page 51
• Top Repairs Graph page 51
• Technical Bulletins (OEM Information) page 52
• Smart Data page 53
• About Smart Data PIDs page 54
• Functional Tests and Reset Procedures page 55
• Real Fixes page 56
• Tips page 57
7.2 Accessing Intelligent Diagnostics
To access Intelligent Diagnostics on the diagnostic tool:
• you must have authorized access to Intelligent Diagnostics, contact your sales
representative for information.
• turn the Wi-Fi radio on and connect to a wireless network. For Wi-Fi setup and
connection see, Configure Wi-Fi - Setup, Testing and Troubleshooting on
page 88.
The diagnostic tool is equipped with the ability to connect to a Wi-Fi network,
however the connection is solely dedicated to our Snap-on Services Network.
Before you begin using Intelligent Diagnostics you must connect to a wireless
network and turn the Wi-Fi radio on.
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