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Touchscreen Shows "Fabscreen has stopped"
Possible Causes
• The firmware is outdated.
• The G-code file is too large. This usually happens when you transfer the file from Snapmaker Luban to the
machine via Wi-Fi.
• The G-code file can't be parsed by the Touchscreen. This may happen if the G-code file is generated by
third-party software that Snapmaker isn't compatible with.
Actions
1. Download and install the latest version of the firmware.
2. Try a smaller G-code file.
3. Download the latest version of Snapmaker Luban, and try to generate the G-code file on Snapmaker Luban.
If the problem persists, please contact us at support@snapmaker.com for further assistance.
Touchscreen Flashes
The Touchscreen flashes as in this video.
Possible cause
• The Touchscreen might be malfunctioning.
Action
Replace the Touchscreen.
Please contact us at support@snapmaker.com for replacement.
Touchscreen Is Black
The Touchscreen is black and won't light up.
Possible Causes
• The Touchscreen itself is malfunctioning.
• The Controller is malfunctioning.
• The Power Module or DC power cable is malfunctioning.
Action
Please refer to this article.