Snom D862 - Transferring Calls

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D862 User Manual Using the Phone
3. Press Join.
4. Press End call to terminate the conference.
• If you have a SmartLabel key set up to speed dial a number, you can blindly add that party to the
conference.
1. With a call on the line, press Conference. The call is put on hold.
2. Press Blind conf.
3. Press the SmartLabel key to start the conference.
• Put conference on hold. Press Hold. Press Resume to restart conference.
• Press Details to open the interactive screen. Use / on the navigation key to select individual
participants or the conference. Your input on the phone's keys will aect the highlighted
participant or the entire conference.
◦ You can mute or remove the highlighted individual participant.
◦ You can end or split the highlighted conference.
• Call waiting while in a conference.
◦ Press Reject (possible only if maximum number of participants is not exceeded):
◦ Press Answer. The conference will be put on hold. Press Add to add the caller to the
conference.
Transferring calls
You can transfer connected calls as well as calls ringing on your phone.
• When you have a call on the line, there are two ways to transfer it to a third party:
◦ Announcing the call to the third party rst, to make sure the call is welcome and will be
accepted: attended transfer.
◦ Transferring the call unannounced: blind transfer. There will be no feedback on whether the
third party is available and/or picking up the call.
• When a call is ringing on your phone, you can transfer it to a third party without answering it rst
(blind transfer only).
Attended transfer
• With a single call on the phone.
1. Press Transfer.
2. On the Xfer setup screen, enter the number manually or select a number from the phone's
call lists.