Snom D862 - Call Completion; Call Waiting

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D862 User Manual Customizing the Phone Settings
Setting the forwarding targets
1. Click Identities in the left lateral menu.
2. Click the identity.
3. Click Features.
4. Enter the target phone number/account for each call forwarding feature (always, busy, timeout)
you want to set.
5. For timeout, also enter the number of seconds you want the phone to wait before forwarding the
call to the target.
6. Enter the on and o star codes, if applicable.
7. Click Apply.
Turning call forwarding on and o
1. Click Identities in the left lateral menu.
2. Click the identity.
3. Click Features.
4. Scroll to the call forwarding feature (always, busy, timeout) you want to turn on or o.
5. Click on or o on the toggle switch.
6. Click Apply.
Call completion
On Snom phones call completion means that when a called number is busy or not available, your
phone will call you back as soon as the dialed number is not busy anymore or available again. The
factory default setting is o. For more information, see "Call completion" on page 41.
Note: This function must be supported by your VoIP provider and/or your PBX.
1. Click Preferences in the left lateral menu of the Phone Manager.
2. Click Phone behavior.
3. Click on or o on the toggle switch of Call completion.
4. Click Apply.
Call waiting
Default setting: When in a call, another call coming in is announced visually in the status line and
acoustically by a double beep. See "Call waiting" on page 44 on how to use this feature. Available
settings:
◦ On: Visual and acoustic announcement of calls waiting
◦ Visual only: Visual announcement of calls waiting in the status line
◦ Ringer: Acoustic announcement by double beeps
◦ O: The call waiting is not announced visually or acoustically; callers hear the busy signal.
Call waiting is set independently for each identity.