Snom D862 - Troubleshooting; Reboot; Reset to Factory Values

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D862 User Manual Troubleshooting
Troubleshooting
Reboot
1. Press Menu.
2. Select System with / / and press Select or .
3. Select Advanced with and press Select or .
4. Select Reboot and press Select or .
5. When asked whether to reboot, press Yes or .
6. Wait for the idle screen to reappear.
Hard reboot
Disconnect the power, wait for 10 seconds, and reconnect. Wait for the idle screen to reappear.
Warning: Never disconnect the power during a rmware update!
Reset to factory values
The phone can be reset to factory values in administrator mode only.
Warning: All customized settings will be lost!
1. Press Menu.
2. Select System with / / and press Select or .
3. Select Advanced with and press Select or .
4. Select Factory reset and press Select or .
5. When asked whether to reset, press Yes or .
6. Wait for the idle screen to reappear
7. See "Initializing and registering the phone" on page 14 on how to continue.
TFTP Update
When there is no other way to get the phone to work (administrator password lost, etc.). See
https://service.snom.com/display/wiki/Updating+the+rmware%2C+recovery+via+Network
for more information.
Warning: All customized settings will be lost!