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D862 User Manual Appendix 3
Directory Internal phone directory
DND Turning "Do not disturb" function (DND) on an o. When mapped to a function key with
an LED, the LED will light up when DND is turned on.
Favorites Favorites list
Forward all All incoming calls will be forwarded to another extension or an external phone number.
After turning call forwarding on with this key, the display will prompt you to enter - or
conrm/change a previously entered - forwarding number.
Help FW versions lower than 8: Phone's IP address, MAC address, and rmware version.
FW 8 and higher: Phone's IP address and the URI to Snom Wiki. IP address, MAC
address, and rmware version can be found in Settings > 6 Information >
2 System Information.
Hold Placing the active call on hold
LDAP Directory Allows the user to look up a remote directory while dialing. Once set, this pressed key
will open up the Direcory Search window. If LDAP is setup, corresponding matching
entries as returned by the sever will be shown. If LDAP is not used and and presence_
lookup_number setting is turned on, the contact matches will be shown. The default edit
mode is alphanumeric in this state.
Logo Identities Caution: This option will delete all account settings!!
Usage: Mainly useful for call centers with frequently changing users.
Menu Calling up the settings menu of the phone
Missed Calls Missed call history list
Monitor Calls
(not available on
Snom 300)
When the phone has been programmed to monitor extensions and do/allow call pickup,
a key can be mapped to show the list of monitored extensions and do call pickup from
the monitor.
FW v8.7.2 and higher: The list will show only active extensions (i.e., busy or ringing).
When there is no activity on any monitored extensions, the list is empty.
Mute Mutes/unmutes the microphone (handset, speakerphone, headset) during active call
Next Outgoing ID Selecting the next identity as the outgoing identity
Presence State Providing access to a list where the Presence state of each registered SIP Identity can
be dened (online, oine, busy, invisible).
Prev. Outgoing ID Selecting the previous identity as the outgoing identity
Reboot Rebooting the phone
Record The phone does not record the voice streams at all; they must be recorded on the PBX
or other external device. Pressed during a call, the key informs the PBX to start and
stop the recording of the audio stream on the PBX. While the call is being recorded,
the recording symbol will either blink on the display or be displayed, in red , in
the status line, depending on the phone type; if the function key has an LED, the LED
will be lit throughout the recording. Please be advised that you must respect the
legal restrictions of your country for recording calls with or without the participants'
knowledge and permission.
Redial Dialed call history list (last call at the top)
Retrieve Retrieves new mailbox messages. This key becomes active when the phone has
received a message waiting indication (MWI) with a valid mailbox URI.