Stryker 3002 - Warranty; Limited Warranty and Service

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LIMITED WARRANTY
Stryker Medical Division, a division of Stryker Corporation, warrants to the original purchaser the S3™ MedSurg Bed,
Model 3002 Patriot™ Series to be free from defects in material and workmanship for a period of one (1) year after date
of delivery. Stryker’s obligation under this warranty is expressly limited to supplying replacement parts and labor for,
or replacing, at its option, any product which is, in the sole discretion of Stryker, found to be defective. If requested by
Stryker, products or parts for which a warranty claim is made shall be returned prepaid to the factory. Any improper
use or any alteration or repair by others in such manner as in Stryker’s judgment affects the product materially and
adversely shall void this warranty. Any repair of Stryker products using parts not provided or authorized by Stryker shall
void this warranty. No employee or representative of Stryker is authorized to change this warranty in any way.
Stryker Medical beds are designed for a 15 year expected service life under normal use, conditions, and with
appropriate periodic maintenance as described in the maintenance manual for each device. Stryker warrants to the
original purchaser that the welds on its beds will be free from structural defects for the expected 15 year life of the bed
as long as the original purchaser owns the product.
Stryker Medical optional components and/or accessories are warranted as follows:
• Motion/Nurse Call Pendant: Two (2) years service life under normal use and proper care
• Motion/Nurse Call/SmartTV Pendant: Two (2) years service life under normal use and proper care
• iBed Wireless Components: Ten (10) years service life under normal use and proper care
This statement constitutes Stryker’s entire warranty with respect to the aforesaid equipment. Stryker Makes No Other
Warranty Or Representation, Either Expressed Or Implied, Except As Set Forth Herein. There Is No Warranty Of
Merchantability And There Are No Warranties Of Fitness For Any Particular Purpose. In No Event Shall Stryker Be
Liable Here Under For Incidental Or Consequential Damages Arising From Or In Any Manner Related To Sales Or
Use Of Any Such Equipment.
TO OBTAIN PARTS AND SERVICE
Stryker products are supported by a nationwide network of dedicated Stryker Field Service Representatives. These
representatives are factory trained, available locally, and carry a substantial spare parts inventory to minimize repair
time. Simply call your local representative, or call Stryker Customer Service USA at 1-800-327−0770, Canada
1-888-233-6888.
SERVICE CONTRACT COVERAGE
Stryker has developed a comprehensive program of service contract options designed to keep your equipment operating
at peak performance at the same time it eliminates unexpected costs. We recommend that these programs be activated
before the expiration of the new product warranty to eliminate the potential of additional equipment upgrade charges.
A SERVICE CONTRACT HELPS TO:
• Ensure equipment reliability
• Stabilize maintenance budgets
• Diminish downtime
• Establish documentation for JCAHO
• Increase product life
• Enhance trade-in value
• Address risk management and safety
Warranty