Supra eKey - Page 4

Contents Page iii
Viewing roster entries ...................................................................103
Searching for roster members ......................................................104
Using the KeyBox Inventory function............................................106
Adding KeyBox information........................................................106
Viewing KeyBox inventory information ....................................108
Deleting a KeyBox from your inventory record........................108
Using the Showing Activity function.............................................110
Viewing showing activity.............................................................110
Viewing Messages.............................................................................113
Viewing messages immediately after eSYNC............................113
Viewing messages after using your eKEY..................................113
eFeedback............................................................................................116
Sending feedback after showing a listing...................................116
Viewing feedback from a showing agent...................................119
Using KIMweb .....................................................................................121
Logging on to the Agent Website ...................................................122
Obtaining an Update Code from KIMweb....................................123
Downloading Listings ......................................................................124
Defining your market area............................................................124
Transfer listings to your eKEY......................................................125
Downloading Roster.........................................................................126
Downloading SUPRA Applications ...............................................127
Setting KeyBox Assignments...........................................................128
Maintaining KeyBox assignments...............................................128
Viewing KeyBox assignments......................................................128
Generating Reports ...........................................................................129
Showing activity report.................................................................129
Key activity report .........................................................................129
KeyBox information report...........................................................130
Selecting Links...................................................................................131
Using KIMvoice....................................................................................133
Obtaining an Update Code from KIMvoice..................................134
Entering your update code...........................................................135
Requesting Reports...........................................................................137
Showing activity reports...............................................................138
eKEY activity report.......................................................................141
KeyBox Shackle Codes and CBS Codes......................................143
Names of showing agents.............................................................145
Troubleshooting..................................................................................147
Before Calling Field Support... ........................................................147
Troubleshooting Tips........................................................................148
KeyBox container will not open...................................................148