© 2015 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A
CONTENTS
9
8.3.2 Paper exit jam..................................................................................................8-70
8.3.3 Paper transport jam .........................................................................................8-71
8.3.4 Paper misfeeding.............................................................................................8-84
8.3.5 Cover open jam ...............................................................................................8-92
8.3.6 Other jam.......................................................................................................8-100
8.3.7 RADF jam ......................................................................................................8-105
8.3.8 Finisher jam ...................................................................................................8-111
8.3.9 Drive system related service call ...................................................................8-149
8.3.10 Paper feeding system related service call .....................................................8-150
8.3.11 Scanning system related service call.............................................................8-156
8.3.12 Process related service call...........................................................................8-166
8.3.13 Fuser unit related service call........................................................................8-169
8.3.14 Optional communication related service call .................................................8-176
8.3.15 Circuit related service call..............................................................................8-179
8.3.16 Communication related service call ...............................................................8-181
8.3.17 RADF related service call ..............................................................................8-182
8.3.18 Laser optical unit related service call.............................................................8-182
8.3.19 Finisher related service call ...........................................................................8-183
8.3.20 Offset tray related service call .......................................................................8-218
8.3.21 Service call for others ....................................................................................8-219
8.3.22 Error in Internet FAX / Scanning Function.....................................................8-246
8.3.23 Printer function error ......................................................................................8-279
8.3.24 TopAccess related error ................................................................................8-286
8.3.25 MFP access error ..........................................................................................8-292
8.3.26 Maintenance error..........................................................................................8-299
8.3.27 Network error.................................................................................................8-309
8.4 Troubleshooting for the Image ......................................................................................8-319
8.4.1 Abnormality of image density / Gray balance ................................................8-319
8.4.2 Background fogging.......................................................................................8-320
8.4.3 Moire/lack of sharpness.................................................................................8-321
8.4.4 Toner offset....................................................................................................8-322
8.4.5 Blurred image ................................................................................................8-324
8.4.6 Poor fusing.....................................................................................................8-325
8.4.7 Blank copy .....................................................................................................8-326
8.4.8 Solid copy ......................................................................................................8-327
8.4.9 White banding or white void (in the feeding direction) ...................................8-328
8.4.10 White banding (at right angle with the feeding direction)...............................8-330
8.4.11 Skew (inclined image)....................................................................................8-331
8.4.12 Black banding (in the feeding direction).........................................................8-332
8.4.13 Black banding (at right angle with the feeding direction) ...............................8-333
8.4.14 White spots....................................................................................................8-334
8.4.15 Poor image transfer .......................................................................................8-335
8.4.16 Uneven image density ...................................................................................8-336
8.4.17 Faded image (low density, abnormal gray balance) ......................................8-337
8.4.18 Image dislocation in feeding direction............................................................8-338
8.4.19 Jittering image ...............................................................................................8-339
8.4.20 Poor cleaning.................................................................................................8-340
8.4.21 Uneven light distribution ................................................................................8-341
8.4.22 Blotched image..............................................................................................8-342
8.4.23 Black streaks on image leading edge during scanning..................................8-343
8.5 Other Errors ..................................................................................................................8-344
8.5.1 When “SET FUSER UNIT” is displayed.........................................................8-344
8.5.2 “Authentication Failed” is displayed ...............................................................8-344
8.5.3 Hard disk full error “H04” is displayed............................................................8-344
8.5.4 Error code “M00” is displayed while updating firmware.................................8-344
8.5.5 "COVER OPEN" continues to be displayed...................................................8-345