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ERROR CODE AND TROUBLESHOOTING
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[EA31] Transport jam in Finisher
MJ-1033
[EA32] Exit paper remaining jam
MJ-1101/1107
MJ-1106/1108
Finisher control PC board
(FIN)
• Board check
• Connector check (CN6)
• Harness check
Parts to be replaced Remark
Transport sensor (S2)
Finisher control PC board
(FIN)
Classification Error content
Paper jam in finisher section Paper transport remaining jam in the Finisher:
Probable cause Checking and measures
Entrance path sensor (S1)
abnormality
Measure the voltage on TP1 on the finisher control PC board (FIN). Then
check that the measured voltage is 1V or lower when not shielded and
within the range of 3.3V
5% when shielded. If the voltage does not fall
within the range mentioned, replace the sensor.
Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal.
If electricity is not conducted, replace the connector. (Finisher control PC
board (FIN): CN1)
Finisher control PC board (FIN)
abnormality
If the error still occurs after replacing the sensor and the connector,
exchange the finisher control PC board (FIN).
Classification Error content
Paper jam in finisher section Exit paper remaining jam
Check item Measures
Processing tray sensor • Sensor check (S12)
• Connector check (CN11)
• Harness check
Finisher controller PC board • Sensor check
• Connector check (CN11)
• Harness check
Parts to be replaced Remark
Processing tray sensor
Finisher controller PC board
Check item Measures
Finisher Check if there is any paper in the finisher or on the transport path of
the equipment and remove it if there is.
Check item Measures
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