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ERROR CODE AND TROUBLESHOOTING
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[6033] Card related error: Invalid flag data (no room-entry data)
[6034] Card related error: Invalid flag data (invalid card data)
[6037] Flags not available
[6041] Card authentication: Card related error
[6042] Card authentication: Card setting error
[6100] User account locking out
Classification Error item
MFP access error The card cannot be used because no room-entry data are
recorded in it.
Check item Measures
Setting Use a correct card that has been used for entering the room.
Classification Error item
MFP access error The card cannot be used because the data required for the
use of the card are not correctly set.
Check item Measures
Setting Use a valid card.
Classification Error item
MFP access error The equipment or device cannot be used since no privilege is
given.
Check item Measures
Setting Use the enable card or contact your administrator.
Classification Error item
MFP access error The self-diagnostic code required for card authentication is
not set in this equipment correctly.
Check item Measures
Setting Reattempt scanning. If the error still occurs after reattempting
scanning for several times, card data may be corrupted or the
card reader may be out of order.
Classification Error item
MFP access error The self-diagnostic code required for card authentication is
not set in this equipment correctly.
Check item Measures
MFP access error Set the correct self-diagnostic code.
Classification Error item
MFP access error User account is locked
Check item Measures
Setting Log into TopAccess as an administrator, and release the
locked user account.
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