8
© 2015 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A
ERROR CODE AND TROUBLESHOOTING
8 - 311
[8036] IKEv1 invalid certificate authentication
[8037] IKEv1 certificate unavailable
[8038] IKEv1 no SA established
[8039] IKEv1 invalid signature
[803A] IKEv2 wrong proposal chosen
Classification Error item
Network error Ipsec error if invalid certificate authentication
Check item Measures
Setting Check the CA certificate in MFP and Peer machine.
Classification Error item
Network error Ipsec error if certificate are not available
Check item Measures
Setting Certificate has been deleted from Certificate store.
Re-upload the corresponding certificates.
Classification Error item
Network error Ipsec error for SA is not present
Check item Measures
Setting Check the IKEv1/IPsec proposal parameters (like encryption/
authentication algorithms, DH group, authentication methods)
in MFP and peer machine.
Check
1. CA and user certificate in both MFP and remote peer -
certificate timestamp and IPsec Certificate template.
Classification Error item
Network error Ipsec error for invalid signature for certificate
Check item Measures
Setting Mismatch in Signature payload (MAC or IV).
Check the CA and user certificate in MFP and peer machine.
Classification Error item
Network error Ipsec error if proposal chosen is wrong
Check item Measures
Setting Check the IKEv2/IPsec proposal parameters (encryption/
authentication algorithms, DH group, authentication methods)
in MFP and peer machine.
To Next Page
Loading...
