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ERROR CODE AND TROUBLESHOOTING
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[F200] Data Overwrite option (GP-1070) disabled
[F500] HD partition damage
[F510] Application start error
Classification Contents
Other service call Data Overwrite option (GP-1070) disabled
Check item Measures
Setting Perform firmware installation (all firmware: OS, HDD, SYS,
Engine Main Firmware, and Scanner Firmware) with the USB
device.
* When the function of the Data Overwrite option (GP-1070) is
deleted from the equipment, the service call “F200” occurs.
Perform 08-3840 to install the Data Overwrite Enabler (GP-
1070).
* If F200 occurs while High (Åg3Åh) is set for the security level
(08-8911), it cannot be released by installing the firmware
using the USB device. Install the Data Overwrite Enabler
(GP-1070) by 08-384.
Classification Error item
Other service call The file system is abnormal.
Check item Measures
Setting • Diagnose the file system with [5] + [C] + [POWER] 1.
• Check F/S, and then recover the problem partition with [5]
+ [C] + [POWER] 2. Recovery F/S.
• If it is not recovered, reinstall the software after the HDD
format.
Replace parts Remarks
Classification Error item
Other service call The application fails to start.
Check item Measures
Setting 1. Reboot.
2. If it has still not recovered, reinstall the system software.
3. If it still persists after step 2, perform [3] + [C] + [POWER]
3, and then reinstall the system software.
Notes:
User data will be deleted when [3] + [C] + [POWER]
3 is performed.
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