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ERROR CODE AND TROUBLESHOOTING
5 - 5
5
5.2.2 Service call
Error code Classification Contents Troubleshooting
CB30
Finisher related
service call
Stacker motor abnormality
P. 5-33
CB40
Rear alignment HP abnormality
P. 5-33
CB50
Stapler motor HP abnormality
P. 5-33
CC03
Download abnormality
P. 5-34
CC80
Front alignment HP abnormality
P. 5-34
CC91
Ejector abnormality
P. 5-35
CC95
Paper support HP abnormality
P. 5-35
CC96
Lever path abnormality
P. 5-36
CDE0
Paddle HP abnormality
P. 5-36
EAF2
Stapler motor HP abnormality
P. 5-36
EAF3
Ejector abnormality
P. 5-37
EAF4
Paper support HP abnormality
P. 5-37
EAF5
Lever path HP abnormality
P. 5-38
EAF6
Front alignment HP abnormality
P. 5-38
EAF7
Rear alignment HP abnormality
P. 5-39
EAF8
Stacker motor position detection error
P. 5-39
ED15
Paddle HP abnormality
P. 5-40
F070
Communication
related service call
Communication error between SYS board and
PU board
P. 5-41
F071
Communication initialization error between
SYS board and PU board
P. 5-41
F090
Circuit related
service call
SRAM abnormality on the SYS board
P. 5-43
F100_0
Other service call HDD format error: Operation of HDD key data
fails.
P. 5-45
F100_1
HDD format error: Encryption key data of
either the SYS board or the SRAM board for
the SYS board are damaged.
P. 5-45
F100_2
HDD format error: Encryption key data of both
the SYS board and the SRAM board for the
SYS board are damaged.
P. 5-47
F101_0
HDD connection error (HDD connection
cannot be detected.)
P. 5-48
F101_1
Root partition mount error (HDD formatting
fails.): The HDD cannot be connected
(mounted) caused by damage to the areas in
which the program is mainly stored.
P. 5-48
F101_2
Partition mount error: The HDD cannot be
connected (mounted) caused by damage to
areas other than those described in the
F101_1 and F101_4 to F101_10 errors.
P. 5-48
F101_3
Partition mount error: The HDD cannot be
connected (mounted) caused by damage to
areas other than those described in the
F101_1 and F101_4 to F101_10 errors.
P. 5-48
F101_4
Partition mount error: The HDD cannot be
connected (mounted) caused by damage to
the "/work" partition.
P. 5-49
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