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ERROR CODE AND TROUBLESHOOTING
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[803E] IKEv2 ISAKMP SA unavialable
[803F] IKEv2 cryptographic operation failed
[8040] IKEv2 invalid key information
[8041] IKEv2 CA not trusted
[8042] IKEv2 Authentication method mismatch
Classification Error item
Network error Ipsec error if ISAKMP SA is not created of destroyed due to
some uncertain condition
Check item Measures
Setting Restart IPsec service on Peer and retry.
Classification Error item
Network error Ipsec error for ikev2 if crypto operation failed
Check item Measures
Setting If Certificates are being used, re-upload the corresponding
certificates using Security Services. Restart IPsec Service on
MFP.
Classification Error item
Network error Ipsec error for ikev2 if key info is invalid
Check item Measures
Setting Check IKE settings in MFP and peer.
Classification Error item
Network error Ipsec error for ikev2 if CA is not trusted
Check item Measures
Setting Check the CA certificate in MFP and peer machine.
Check the CA certificate timestamp.
Classification Error item
Network error Ipsec error if auth method is not matching
Check item Measures
Setting Mismatch in IKE authentication type.
Check the Authentication type in MFP and peer.
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