Toshiba Satellite A660 Series Maintenance Manual

2 Troubleshooting Procedures
Satellite A660/A665 Series Maintenance Manual
4
2.2 Troubleshooting Flowchart
If you know the location of the malfunction, turn directly to the appropriate section of this
chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for
determining which troubleshooting procedures to execute. Before performing any
troubleshooting procedures, verify the following:
 Ask the user if a password is registered, if it is, ask him or her to enter the password.
 Verify with the customer that Toshiba Windows7 is installed on the hard disk. Operating
systems that were not preinstalled by Toshiba can cause the computer to malfunction.
 Make sure all optional equipment is removed from the computer.
 Make sure the floppy disk drive, if installed, is empty. If no ODD module is installed,
you should use an external ODD to run the diagnostics tests

Toshiba Satellite A660 Series Specifications

General

Optical Drive	DVD SuperMulti Drive
Wireless	Wi-Fi 802.11b/g/n
HDMI	Yes
Battery	6-cell Lithium-ion
Processor	Intel Core i5
RAM	4GB or 8GB DDR3
Storage	Up to 640GB HDD
Graphics	NVIDIA GeForce GT 330M
Operating System	Windows 7 Home Premium or Professional
Webcam	Yes, with built-in microphone
Audio	Stereo speakers, Dolby Advanced Audio
LAN	10/100 Ethernet
Card Reader	Multi-Card Reader
USB Ports	3 x USB 2.0
Ports	Microphone input, Headphone output