TransAct Epic 430

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Maintenance Manual1
Change History3
Federal Communications Commission Radio Frequency Interference Statement3
Canadian Department of Communications Radio Interference Statement3
Regulatory Compliance4
Disclaimer5
Copyright5
Trademarks5
Table of Contents6
Introducing Your Epic 430 Printer11
About Your Transact ® Epic 430 TM Printer13
Who Should Read this Guide14
What Is Included in this Guide14
Warranty Options14
Technical and Sales Support15
On-Line Technical Support15
Telephone Technical Support15
Return Materials Authorization and Return Policies16
Service Programs16
Sales Support16
Contact Information17
Epic 430 Specifications and Requirements19
Epic 430 TM Specifications and Requirements21
Standard Features21
Figure 1. Epic 430 TM Printer21
Optional Features22
General Specifications23
Printer Dimensions23
Weight23
Interface Type23
Figure 2. Epic 430 TM Dimensions23
Printer Type24
Printer Environmental Conditions24
Reliability24
AC Power Requirements24
DC Power Requirements24
Figure 3. Temperature and Humidity Ranges24
Test Standards25
Accoustic Noise25
Printing Specifications26
Paper Roll Specifications26
Paper out26
Auto Cutter Position26
Communications Interface27
RS-232 Serial Interface27
USB Interface27
Table 1 Serial Interface Pin-Outs27
Power Input Connector Interface28
Figure 4. Pin Functions for Power Input Connector28
Operational Procedures29
How to Operate the Epic 43031
TM Printer31
Indicator Lights (LED)31
The FEED Button31
The TEST Button32
Figure 5. Location of TEST Button Inside Electronics Base32
Using Self-Test33
Level 0 Diagnostics35
Boot Loader Mode35
Printer Status Led's37
Auto Error Recovery38
Loading Paper39
Figure 6. Loading a Paper Roll39
Cleaning the Print Head40
Clearing Paper Jams40
Configuring Your Epic 430 Printer41
Configuration Mode Overview43
Most Frequent Configuration Incompatibilities43
How to Change Configuration Settings43
Entering into Configuration Mode43
Setting up for Color Paper44
Custom Color44
Remote Configuration44
Remote Boot Load44
Mounting Requirements45
Mounting Requirements47
Electronics Base Assembly to Final Product47
Figure 7. Electronics Base Assembly to Final Product47
Remote Base Cover48
Figure 8. Optional Remote Base Cover48
Epic 430 Grounding49
Figure 9. Remote Base Mounted to Printer Mechanism49
Custom Bezel Specifications and Recommendations50
Figure 10. Custom Bezel Mounting and Hardware Requirements50
Printer Sensors51
Printer Sensors53
Paper out Sensor53
Figure 11. Sensor Breakdown and Locations53
Cover-Open Switch54
Top-Of-Form54
Paper Low Sensor (Option)54
Anti-Jam Sensor54
Transport Ticket Taken Sensor54
Electrical Connections55
Communications Interface57
Figure 12. Communication PCB Location and Connector Info57
Printer Block Diagram58
Assembly and Disassembly59
Precautions for Disassembly61
Necessary Tools61
Disconnecting the Power and Communications Cables61
Figure 13. Power and Communications Cable Connections61
Main Printer Components62
Figure 14. Exploded View of Main Assemblies for Epic 430 Printer62
Principal Subassemblies for the Epic 430™ Printer63
Figure 15. Right Side Frame Assembly63
Figure 16. Left Side Frame Assembly64
Figure 17. Front Frame Subassembly64
Figure 18. Transport Subassembly65
Figure 19. Paper Path Subassembly65
Figure 20. Top Cover Subassembly66
Figure 21. Connectors on Right Side Assembly Printed Circuit Board67
Assembling the Printer Mechanism68
Figure 22. Attaching the Front Frame to the Right Side Frame Assembly68
Figure 23. Bezel Assembly and Electrical Harness69
Figure 24. Bezel Assembly Attached to Transport Assembly69
Figure 25. Connect Transport Assembly70
Figure 26. Connect Jam Sensor Assembly71
Figure 27. Connect Paper Path Assembly72
Figure 28. Top Cover Assembly Attached to Left Side Assembly73
Figure 29. Top Cover Assembly and Left Side Assembly Attached to Printer Assembly74
Assembling Main Printer Components75
Figure 30. Attaching Rear Plate to Printer Mechanism75
Figure 31. Connect Umbilical Cables to Electronic Base PCB75
Figure 32. Attach Printer Mechanism to Electronics Base76
Figure 33. Attach Paper Bucket77
Figure 34. Base Plate and Paper Spindle for Remote Mounting Applications78
Parts List79
Modular Configuration80
Print Mechanism81
Rev Q81
Base Assembly83
Paper Holder Assembly84
Remote Base Assembly85
Spindle Assembly86
Transport Assembly87
0Ptional 80MM Paper Guide88
Index89

TransAct Epic 430 - Page 90

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