Issue 1.3 September 2007
22
Call Transfer
Description: Call Transfer permits you to route a call directly to
another station.
Types: Unscreened Transfer
Screened Transfer
Camp-On (Call Waiting)
External Transfer (See Unsupervised Conference in this
document)
Unscreened Transfer
1. You are in conversation with another station or CO line.
2. Press [HOLD] or [DSS] of desired party.
3. Dial the station number where you wish to transfer the call.
4. When it rings, press [TRF/FL]. The call is transferred.
Screened Transfer
1. You are in conversation with another station or CO line.
2. Press [HOLD] or [DSS] of desired party.
3. Dial the station number where you wish to transfer the call.
4a. If the system is programmed for tone signaling or you are
transferring to a single line telephone set, wait for the station to
answer.
4b. If the system is programmed for voice announce signaling you will
hear a tone indicating that you are on the called station's speaker.
5. Announce the call. Press [TRF/FL]. The call has been
transferred.
Camp-On (Call Waiting)
1. You are in conversation with another station or CO line.
2. Press [HOLD].
3. Dial the station number where you wish to transfer the call.
4. The station number called is busy.
5. Press [TRF/FL]. The call is camped-on to the busy station. If the
busy station is a single line telephone, it will hear a tone in the
handset to indicate that a call is waiting. (This is a function of
system programming and may not occur on all systems). If the
station is an electronic set, it will hear a tone through the
telephone's speaker indicating that there is a call waiting.