41
TROUBLESHOOTING
NO
Troubleshooting:
F6: EC TEMP (Electrical Compartment Temperature High)
YES
NO
Does the oven have
room to ventilate?
Required clearances:
Top: 5” (127 mm)
Sides: 2” (51 mm)
Is the oven in an area of moderate
temperature (120ºF [49ºC] or cooler)?
YES
NO
Relocate oven to
cooler area.
Check for obstructions in
the airflow and remove
them and clean the filter.
YES
Replace defective
component.
Troubleshooting:
F7: THERMO (RTD Open)
YES
NO
Is the RTD properly connected to
the control board? (See page 48
for Encore schematic /page 62 for
Encore 2 schematic.)
NO
Correct wiring.
YES
NO
Correct connection.
Is the wire harness properly connected?
Check cooling fan thermostat, K8 relay
(Encore), K7 relay (Encore 2), and
center cooling fan. (See page 48 for
Encore schematic/page 62 for Encore 2
schematic.)
Move oven to open area or remove
items that are in close proximity.
Replace the control board.
Replace the RTD.
Test RTD resistance
(page 23, section “RTD -
Top and Bottom Testing
Procedure”). Is the RTD
open?
YES
Test the cooling fan in Test
Mode (page 20, section
“Electrical Compartment
(EC) Fan Test”). Is the
middle cooling fan rotating
when the fan is turned on?
NOTE: The three fans
should turn if servicing an
Encore 2 oven.
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