Display message Description Recommended action
Probe connected: The transmitter displays the
name of the connected probe.
-
Waiting for measurements. The connected probe is
preparing measurements (for
example, at start-up or after a
probe restart).
-
Date and time not set. The transmitter has lost its date
and time settings. This can
occur, for example, if the
transmitter is powered o for a
long time.
Connect the transmitter to the
Insight PC software or the
Indigo80 handheld indicator
for automatic date and time
setup.
8.7 Writing a problem report
When troubleshooting the product, write a problem report including:
• What failed (what worked / did not work)?
• Where did it fail (location and environment)?
• When did it fail (date, immediately / after a while / periodically / randomly)?
• How many failed (only one defect / other same or similar defects / several failures in one
unit)?
• What was done when the failure was noticed?
• What was connected to the product and to which connectors?
• Input power source type, voltage, and list of other items (such as lighting, heaters, and
motors) that were connected to the same power output.
• Are all parts connected and grounded properly? Take a photo to help the troubleshooting.
Chapter 8 – Maintenance and troubleshooting
61
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