Vertical summit - In-Band (DTMF) AA;VM Signaling

Summit & Summit 800
Feature Description and Operation Manual Issue 1.2
119
 Auto Call Recording
 Two-Way Record
 Integrated Auto Attendant/Voice Mail
Hardware
 External AA/VM system
2.38.2 In-band (DTMF) AA/VM Signaling
Description
The system may employ in-band signaling to communicate with an External AA/VM system.
When a call is routed to the AA/VM SLT port, the system will send DTMF signals informing the
AA/VM of the characteristics of the call. DTMF digit strings are assigned to various functions
allowing the AA/VM to respond appropriately to the call. These definitions are entered in the
Voice Mail Dialing Table (PGM 234).
Operation
System
The system will interface with the External AA/VM based on database assignments.
Conditions
1. Selection of SMDI or in-band signaling can be configured using Virtual Dip Switch
settings (PGM 453-button 2).
2. Only one AA/VM Group (Internal or External) can be defined in the system. Multiple
definitions will cause erroneous system operation.
Programming
Keyset Admin.
STATION GROUPS Station Group Assignment (PGM 190)
Station Group Attributes (PGM 191)
TABLES
Voice Mail Dialing Table (PGM 234)
DIP SWITCH
Virtual Dip Switch (PGM 453-Button 2)
Web Admin.
STATION GROUP
DATA
Station Group Assignment, Station Group Attributes
TABLES DATA
Voice Mail Dialing Table
MAINTENANCE
TRACE
Virtual Dip Switch SMDI Setting