Summit & Summit 800
Feature Description and Operation Manual Issue 1.2
131
2.43.3 Hold Recall
Description
When you place an outside call on hold, a hold timer is activated. If the timer expires, the held call
will recall your station for the I-Hold Recall time. If the call remains unanswered, the Attendant
also receives recall for the Attendant Recall time and, if the call is on Exclusive hold, the call is
placed on System Hold. If still unanswered after the Attendant Recall time, the call is
disconnected and the appropriate circuits returned to idle.
Operation
Hold Recall operation is automatic
Conditions
1. Separate timers are assigned for the various types of hold: System, Exclusive,
Transfer, Call Park, etc.
2. If the I-Hold timer is set to zero, the station will not receive recall. If the Attendant
Recall timer is set to zero, the Attendant will not receive recall.
3. If the specific Hold timer is set to zero, recall is disabled.
4. In case of Private Lines, recall ring is served to only the station that held the call and
will recall until answered or abandoned.
Programming
Keyset Admin.
SYSTEM Hold Preference (PGM 160-Button 7)
Attendant Recall Timer (PGM 180-Button 1)
Exclusive Hold Recall Timer (PGM 180-Button 4)
I-Hold Recall Timer (PGM 180-Button 5)
System Hold Recall Timer (PGM 180-Button 6)
Web Admin.
SYSTEM DATA System Attributes Hold Preference
System Attributes Attendant Recall Timer, Exclusive Hold
Recall Timer, I-Hold Recall Timer, System Hold Recall Timer,
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