Summit & Summit 800
Feature Description and Operation Manual Issue 1.2
349
5.6 Call Profile Routing
Description
Call Profile Routing is an extension of the Station ICR feature. You can configure and assign up
to ten (10) scenarios to each of the three (3) Call Profiles. Then you can activate a Call Profile to
route your calls.
The system will attempt to route your incoming calls to the first destination that meets the
scenario. If the destination does not answer in the Profile Timer, the call routes to the next
destination.
Operation
iPECS IP & LDP Phones
To create a Call Profile Scenario:
1. Press the [TRANS/PGM] button and dial “24”, the ICR menu code
Or Log in to the Station Web Portal.
2. Select the desired Scenario number (0 - 9).
3. Select the type of Caller ID (0 – 5):
Type 0 – Station CID
Type 1 - All Station
Type 2 – CO CID
Type 3 - All CO call
Type 4 - All call
Type 5 - N/A
4. Enter the Scenario Start and End Date (YYMMDD).
5. Select day-of-week using Flex button:
Flex button 1 (MON) – Flex button 7 (SUN)
Flex 8 button (Holiday)
6. Enter scenario Start Time and End time (HHMM).
7. Select Type of destination (0 – 6):
Type 0 – Station
Type 1 - Hunt group
Type 2 - CO Line Number
Type 3 - CO Group number
Type 4 - CO Loop
Type 5 - CO Transit
Type 6 - N/A
8. Select Scenario Priority (0 to 9) (0: highest priority).
9. Select Forward From Net (0/1).
10. Select Call Profile Table Index (0-3).
11. Select Call Profile Timer (10–60 seconds).
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