Vertical summit - Page 271

Summit & Summit 800
Feature Description and Operation Manual Issue 1.2
260
3. Select Analysis Period (‘1’-‘5’).
4. Press the [HOLD/SAVE] button.
Conditions
1. The Peak Hour is the hour when the system has the highest total call volume.
Programming
Keyset Admin.
SYSTEM RS-232 Port Settings (PGM 174)
Print Port Selections (PGM 175)
Web Admin.
SYSTEM DATA RS-232 Port Settings
Print Port Selections
Related Features
 SMDR (Station Message Detail Recording)
 ACD Statistics Report
Hardware
 device to capture reports