4.2.3 Personnel
The professional technicians who are certified by Vertiv and have obtained the UPS and air conditioning maintenance
qualification certificates.
4.3 Equipment Maintenance
4.3.1 Maintenance of WEB Monitoring Unit
⚫ Restore default settings
To restore the default settings, please refer to the Software recovery. Please refer to Restore Defaults in the section
3.2.4 8. System Options.
⚫ Common issue:
Question 1: After the alarm is generated, no email or SMS notification is received, or if the alarm is not over, the
number of email or SMS notifications is less than 3. How to handle it?
A: Follow the steps below to troubleshoot:
1) Please check whether the SMS module and the mail server are configured correctly. See Alarm Notification
Configuration in 3.2.4 5. Alarm Management.
2) If you have not received the SMS notification, please confirm whether the telephone card has been in arrears;
3) If you have not received the email notification, please click menu Data & History-> History Log and History Data
to check whether the alarm notification sending log has a record of failed mail sending. If yes, it means the network is
busy or the mail server communication is busy.
Question 2: How to set up multiple SmartCabinet2-E networks for centralized monitoring?
A: The SmartCabinet supports the RDU-M centralized monitoring platform of Vertiv. After the network is connected,
the upper RDU-M can monitor the SmartCabinet through simple settings. Multiple SmartCabinet2-E networking
modes are shown in the figure 4-1.
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